Build a Consistent, Repeatable Training System

Focus on growing your clinic while we build a smarter, more capable team behind you

  • Consistent Onboarding for Every New Hire

    Instead of relying on variable, on-the-job training, give every new hire a clear, structured foundation of knowledge ensuring consistency across your entire team from day one. This will save you time, reduce inefficiency, and improve clinic performance

  • A Small Investment That Delivers Real Results

    One miscommunication with a patient costs more than this course. Implement a structured system that works every time. Equip your team with skills they need to support patients and doctors effectively in real clinical situations.

  • More Time for Clinic Growth

    Decrease interruptions to doctors and senior staff spent repeating training and answering the same questions. Free up doctors and leaders to focus on growing the clinic, improving systems, and elevating the patient experience.

What Your Team Will Learn

Practical, real-world skills your team can apply immediately in clinic.

  • Help your team understand how your clinic operates and where they add value in the patient journey.

  • Reduce task-based training by ensuring your staff understand the why behind what they do.

  • Build confident team members who can use equipment and support clinical flow more effectively.

  • Enhance communication across your team to create a more positive culture and consistent patient experience.

  • Improve patient interactions by strengthening your team’s knowledge of glasses and contact lenses.

Everything is designed to be applied immediately in your clinic, not just learned

    1. Welcome!

      FREE PREVIEW

    2. Feedback

    3. Eyecare Foundations Course Guide

      FREE PREVIEW

    1. Outline of Eyecare Professions

      FREE PREVIEW

    2. Ocular Anatomy Overview (Let's Make an Eye Pizza!)

    3. Visual Processing

    4. Frequency of Eye Exams

    5. Up Your EyeQ!

      FREE PREVIEW

    1. Pretesting

    2. Exam Room

    3. Special Testing

    4. Up Your EyeQ!

    1. Improving Test Reliability

    2. In the Exam Room

    3. Up Your EyeQ!

    1. Chief Complaint

    2. Ocular History

    3. Medical History

    4. Case History Example

    5. Up Your EyeQ!

    1. Common Refractive Error Terminology

    2. Glasses Prescription Breakdown

    3. Lens Option Explanations

    4. Glasses Fundamentals

    5. Up Your EyeQ!

About this course

  • $289.00 / year
  • 54 lessons
  • 4 hours of video content

Every untrained team member costs time, efficiency, and patient experience, every single day

Immediate access - Learn at your own pace - Built for real clinical environments

Start Training My Team Today

See What Our Students are Saying

I would highly recommend this course!

Melissa (Optometric Assistant)

HealthE Academy with Dr Rob has helped me not only understand the important roles and nuances of other departments in the clinic, but has helped me understand my own role as a pretester better. Through visually engaging and informative lessons, I was able to gain more insight into what happens in the exam room after I leave and the importance of the information I gather for the optometrist. I would highly recommend this course for anyone looking to learn a little bit more about the eyecare industry, both general information and specifics. For those just entering the profession to those who have been in it for years, there is always more to learn! Thanks Dr Rob!

Tailored to fit multiple learning styles

Ritzy (Optical)

The training was informative had visual demonstrations and was interactive. Lots of examples were given for each section and it was tailored to fit multiple learning styles. Another aspect that I found was the consistent encouragement after the completion of each course. Overall it was a good training course and would re-visit again.

Does not feel like a seminar: engaging, entertaining

Amy (Pretester-CCOA)

after taking Dr.Robs course, not only am I more knowledgeable in the eye world but I also took away how his fine details made a big difference. Dr.Rob incorporated change of setting, angles, great graphics and style. Taking HealthE does not feel like a seminar. Engaging, entertaining, and a great approach on learning. Thanks Dr.Rob!

Loved this course

Lauren (Optical)

Loved this course as someone in optical who doesn't utilize the machines. Good information!

The Return on Better Training

More patient touchpoints demand stronger, more confident teams

  • Improve patient flow and efficiency

  • Reduce onboarding time

  • Minimize repeated questions to doctors

Meet Your Teacher

Founder & Lead Educator Dr. Rob

Dr. Rob Kloepfer is an optometrist, speaker, and founder of HealthE Academy. With a Doctor of Optometry degree and an MBA, he combines clinical expertise with business insight to help clinics train stronger, more effective teams. With over a decade of clinical experience and a background spanning private practice and ophthalmology, he brings real-world insight into every course. A former President of the Alberta College of Optometrists and national lecturer, he is known for delivering practical, real-world education that improves both patient care and team performance.